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Terms of Service

Last updated: 11 November 2026

1. Who these terms are between

These terms are an agreement between you and Dhil Tech ITS, Jannah, Eyyamadakkal, Thzohuvanoor PO, Valanchery, Malappuram, Kerala - 676552, which operates SkillStar. By creating an account or buying credits, you accept them.

2. Accounts are for parents

  • You must be 18 or over to hold a SkillStar account. Children use the service through a profile inside a parent's or guardian's account — they do not have their own login.
  • You confirm that you are the parent or legal guardian of every child profile you create, and that you consent to us processing their data as described in our Privacy Policy.
  • You are responsible for keeping your password secure and for what happens on your account, including any credits spent from it.

3. Credits

  • Credits are sold in packs. Each pack's price in rupees, inclusive of GST, is shown before you pay. Credits unlock exams, practice material and mock tests on SkillStar, and every price in the app is shown in credits.
  • Credits belong to the account, not to an individual child. Every child on your account can benefit from what you unlock.
  • Credits do not expire.
  • Credits have no cash value except through the refund process in our Refund & Cancellation Policy. They cannot be transferred to another account or person, cannot be sold, and cannot be redeemed anywhere other than SkillStar.
  • Unlocking a piece of content is a one-time charge. You will not be charged again for opening it later.
  • Reward credits — welcome credits, milestone rewards, pack bonuses, rewards (for example for completing your profile, verifying your mobile number, inviting a family, a practice streak, a birthday or a confirmed wrong-question report), credits from a code and goodwill credits — are promotional. They have no cash value and are never refundable.
  • Rewards are paid automatically when earned, once each, to accounts with a confirmed email address, up to a monthly limit per family shown on the Earn credits page. We may change or end a reward, its amount or the limit at any time; rewards already paid stay in your wallet. Rewards obtained by misuse (for example fake accounts or self-invites) can be removed.
  • Codes are single-use per family, may expire, and can only be entered on our website.
  • Festival bonuses can be claimed once per family while they run. Social challenges follow the rules on their own page at skillstar.in/challenges; prizes are bonus credits sent as codes.
  • Teachers and tuition centres who run a class on SkillStar may use what their class board shows only to encourage their students, and must not copy it elsewhere.
  • An Exam Pass unlocks every priced exam and Baba topic of one exam family for one class for 12 months from purchase. It is bought with credits for the whole family. When it ends, content you unlocked separately stays unlocked; a pass is not refundable once bought, in line with the rule that spent credits are not refundable.
  • We may correct your balance if credits were added in error, for example through a duplicate payment or a technical fault. We will always tell you why.

4. Payments

  • On the website, payments are handled by Razorpay. Your card and banking details go to them, not to us.
  • In the SkillStar app for iPhone, iPad and Android, credits are bought through Apple's App Store or Google Play, using your account there. Apple or Google is the seller of that purchase: their terms apply to the payment, they show the price in your local currency, and they issue the receipt. We add the credits once Apple or Google confirms the payment to us.
  • Website prices include GST. A tax invoice is issued for every completed website purchase and is available in your Credits page. For app purchases, the receipt comes from Apple or Google.
  • Credits are added to your wallet as soon as a payment is confirmed.

5. Refunds

Unused purchased credits can be refunded within 7 days of payment, back to the original payment method. Credits bought in the app are refunded by Apple or Google under their own policies, and when they refund a purchase we remove its credits. The full rules are in our Refund & Cancellation Policy, which forms part of these terms.

6. Using the service properly

You agree not to:

  • Copy, record, redistribute or resell our content, including mock test questions and downloadable material.
  • Share your account with people outside your household.
  • Attempt to access another account, interfere with the service, or probe it for vulnerabilities without our written permission.
  • Use automated tools to extract content or to farm XP, credits or rewards.

We may suspend or close an account that breaks these rules. Where we do, unused purchased credits remain refundable in line with our Refund Policy.

SkillStar Talent Search Exam. The exam must be the learner's own work, done alone, on the exam screen, without help, other devices, notes, screenshots or recordings. We record when the exam screen is left; leaving it repeatedly submits the exam automatically. Our team reviews flagged attempts by hand. Malpractice leads to disqualification and the permanent closure of the family account, and any certificate or prize from that exam is withdrawn. We tell you the reason by email, and you can ask us to look at the decision again within 30 days.

7. Our content

All content on SkillStar — activities, exams, mock tests, artwork, sounds and text — belongs to Dhil Tech ITS or is licensed to us. Buying credits gives your family permission to use that content for personal learning. It does not transfer ownership.

8. What we promise, and what we don't

  • We work hard to keep SkillStar available and accurate, but we don't guarantee it will be uninterrupted or error-free.
  • SkillStar is practice material. We are not affiliated with any examination board, and we cannot guarantee any particular exam result.
  • We may add, change or retire content over time. If we retire content you have unlocked and paid for, we will credit you back for it.

9. Limitation of liability

To the extent the law allows, our total liability to you for any claim connected with SkillStar is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud.

10. Closing your account

You can delete your account at any time, yourself, in the SkillStar app or at skillstar.in/account/delete, or by writing to support@skillstar.in. Deleting is permanent: it removes your children's profiles and progress, and any credits left in the wallet are lost and can't be refunded or restored afterwards, so request any refund you are entitled to first. A deletion can't go ahead while a refund is still being processed.

11. Changes

We may update these terms. If a change materially affects you, we will email you before it takes effect. Continuing to use SkillStar after that means you accept the updated terms.

12. Governing law

These terms are governed by the laws of India. The courts at Malappuram, Kerala have exclusive jurisdiction over any dispute, without prejudice to any right you have under consumer protection law to bring proceedings where you live.

13. Contact

Dhil Tech ITS, Jannah, Eyyamadakkal, Thzohuvanoor PO, Valanchery, Malappuram, Kerala - 676552. GSTIN 32AIUPH1728A1ZN. Email support@skillstar.in, phone +91 7034776775.