Contact Us
Last updated: 11 November 2026
Business details
- Legal entity
- Dhil Tech ITS (sole proprietorship)
- Trading as
- SkillStar
- Registered address
- Jannah, Eyyamadakkal, Thzohuvanoor PO, Valanchery, Malappuram, Kerala - 676552
- GSTIN
- 32AIUPH1728A1ZN
- support@skillstar.in
- Phone
- +91 7034776775
- Support hours
- Monday to Saturday, 10:00 AM – 6:00 PM IST
Quick help
- Forgot your password? Use Forgot password and we'll email you a link to set a new one.
- A question about a purchase or a refund? The refund and cancellation policy explains what can be refunded and how long it takes.
- Want to know what we keep about your child? The privacy policy explains what we ask for and why.
- Closing your account? You can delete your account and its data yourself.
Follow us
Exam tips, puzzles and news for parents. Questions? Message us on WhatsApp at +91 70347 76775.
Raising a complaint
If something has gone wrong — a payment, a refund, your child's account, or how we handle your data — please write to us at support@skillstar.in. Include your registered email address and, if it concerns a payment, the receipt or invoice number so we can find it quickly.
You can also raise a support ticket from inside the app, under Support.
Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for SkillStar is:
Rameez Hassan
Proprietor & Grievance Officer
Dhil Tech ITS
Jannah, Eyyamadakkal, Thzohuvanoor PO, Valanchery, Malappuram, Kerala - 676552
Phone: 7034776775
We acknowledge every complaint within 48 hours of receiving it, and aim to resolve it within one month.